Due to the strong growth of deliveries for web-sales we are experiencing delays for our international courier shipments. We are doing out utmost to ship instantly but final delivery performance is beyond our control. Please accept our apologies in case of an unforeseen delay.
Orders that are placed on Monday - Friday before 12.00 CET (with exception of holidays) will be delivered to the post office the same day. CowParade ships from the Netherlands, the actual time it will take for the parcel to arrive depends on the destination. As soon as the order is shipped CowParade sends an e-mail containing a Track & Trace code.
Inside the EU - € 7,95
Outside the EU - € 14,95
If the ordered product is not entirely to your satisfaction you have a right of return. Please inform us via e-mail (email@example.com) if you would like to replace the product or simply want to return the product.
There is a legal 'Cool Down" (revocation right) period of 14 days in which you can return the product to us without any hang-ups. This period starts as soon as you have received the ordered product. Products returned to CowParade should be unused and undamaged and in the original packaging. CowParade will refund the total cost of the purchased product incl. the delivery cost paid when purchasing the product. Restitution will take place within 14 days after we have received your notification of revocation.
CowParade will use the same method of payment that was used for purchasing the product unless the customer agrees with a different payment method. Transferring the paid amount to the customer will be free of charge. The cost incurred to ship the product back to CowParade will be at one's own expense. If you would like to use your revocation right please download the form here, and send it back to us via mail or regular post. As soon as we have received your request we will send you a confirmation via e-mail.
CowParade International B.V.
5981 BJ Panningen